Comfort Talk with KCC
Frequently Asked Questions
- You can pay an invoice via credit card or check online
- Select the ‘Pay Invoice’ button on the home page
- You will need to provide your invoice number, the amount owed, and your method of payment to complete the process
- If you have questions or issues, please Contact Us
Things to double check
- Check the thermostat batteries to see if they need to be replaced
- Check the thermostat to make it’s set at your desired indoor temperature
- Check to make sure the thermostat is on HEAT or AUTO, and that the fan is on
- Check the gas valve to make sure it’s on – for gas furnaces
- Check the air filters and replace if necessary
What should you expect from your newly tuned- up HVAC system? Is an annual maintenance clean and check really worth it? That’s like asking if your car really needs oil every 3,000 miles. The answer is YES!
Here’s why. The benefits of regular annual clean and checks are immediate and also prevent future problems from developing.
Lower energy bills: “Clean & Checks” help make sure your unit continues to run as efficient as possible. A neglected system slowly loses efficiency, loses its ability to keep your home comfortable. Back to the car analogy, a car tune-up (oil change) helps assure better gas mileage and engine efficiency, same with your HVAC system, it consumes less fuel after receiving professional maintenance checks.
Fewer repairs: Strange sounds, odors, No cool, no heat… ? These are all valid service issues that are easily prevented most of the time with simple routine maintenance checks.
The heating and cooling systems are sized according to their tonnage. One (1) ton equals 12,000 BTU/H. Residential systems can range from 1 to 5 tons. One (1) ton of air conditioning can cool up to 800 square feet.
Well, what is your level of comfort? Depending upon the construction of your home, rule of thumb one (1) ton of air conditioning can cool anywhere from 300 to 800 square feet of a home. To ensure your comfort level is being met, our comfort specialist will evaluate your size of home compared with your level of comfort to size it correctly.
The most important maintenance you can do is to change your filters regularly. Ground mounted outdoor units need to be kept clear of debris, clutter; weeds or landscaping that can grow too close and reduce the airflow to the unit. Also, keep pets away from the unit because pet urine can cause expensive damage. Annual maintenance should be routine to keep your unit efficient. Maintenance plans are a lower cost compared to service repairs due to no maintenance.
Yes! They are a major part of your comfort and IAQ. We offer a variety of whole-house filtration devices. Some electronic air cleaners can even remove dust particles and pollen as small as .10 micron. Call us to get more information on what an air cleaner can do for your home.
Due to the many different makes, models and customer needs, price is an issue that can only be solved by doing a thorough evaluation of your home and existing equipment. There is absolutely no charge for our comfort specialist to give you an evaluation and estimate. Cheaper is not better, let us give you a suggestion and offer an estimate today.
Things to double check
- Check the thermostat batteries to see if they need to be replaced
- Check the thermostat settings to be sure the temperature is set below room temperature
- Check the condition of air filters
- Check the circuit breakers for blown fuses
- Check the vents to make sure they are open
- Check all electrical components and controls are working properly
When checking on companies to compare price and services, look for a company that:
- offers 24 hour emergency or same day service
- has insured and bonded staff
- has fully trained and licensed technical professionals
- offers warranties on their work
- is a local business that supports your community
- provides a reliable time window for appointments
- offers 100% customer satisfaction
For new equipment installations, we are proud to represent these brands:
